• No prescriptions will be refilled on Fridays, Saturdays, Sundays or Holidays.
  • Require 72 hours minimum to process prescription(s) renewal and/or pick-up requests.
  • The patient is responsible for knowing when medication(s) will need to be refilled (no early refills).
  • Prescription phone-in/pick-up: Monday-Thursday during business hours
    ONLY (9am-4: 30pm).
  • Prescriptions will not be filled for unauthorized “walk-in” patients.

Note: The Physicians & Physician Assistants may be inaccessible
with surgery & inpatient needs

  • Non-controlled/non-narcotic prescriptions require a follow up appointment every
    3-6 months.
  • Controlled-substances/narcotic prescriptions require a follow up appointment every 30-90 days.
  • New symptoms and/or events require a clinic appointment. Provider unable to diagnose via phone.
  • Signed “Controlled-Substance/Narcotic Policy” required if using narcotic/controlled medications.
  • No early refills if medications are overused/abused/misused. Must follow prescription directions.
  • No medication/prescription will be replaced if lost, stolen, misplaced, overused, etc (treat like money!).
  • Medications are for the prescribed individual’s use only. It is illegal to “share” your medicine.
  • Patient must pick-up his/her prescription(s) in person, unless pre-authorized by staff.

These protocols are per recommendations of the Wyoming Board of Medical Examiners & DEA

We strive to offer the best services and care for each patient in a timely manner. The above “rules” are essential and necessary to efficiently manage a busy clinic. Thank you in advance for your cooperation and understanding.

pdf Click here to download this form.